Notifications
See what Lahuta tells you about, who on your team gets each update, and choose which ones arrive by email.
Lahuta tells you when something needs you, like a new order, a booking, a customer message or a request to approve. On Settings → Notifications you choose which of these also arrive in your email.
Your choices are yours alone. Each teammate sets their own, and if you belong to several organizations, each one has its own settings. The page's subtitle reads "Choose which updates you want to receive for this organization."
Choose what's emailed to you
Go to Settings → Notifications.
Find the notification in the Event column. Each has a short description of when it's sent.
Tick or untick its box in the Email column. The change saves straight away and you'll see "Notification preference updated".
Every notification
Unless noted, a notification goes to everyone in the organization. Email is on by default for all of them.
| Notification | Sent when | Who gets it |
|---|---|---|
| Mentions | A teammate names you in a note on a contact | The person mentioned |
| Reminders | A reminder assigned to you comes due | The person it's assigned to |
| Registration requests | Someone asks to register for an event where you approve people | Everyone |
| Orders | Someone buys from your shop | Everyone |
| Service orders | Someone commissions work from you | Everyone |
| Revision requests | A buyer asks for changes on work you delivered | Everyone |
| Completed service orders | A buyer accepts delivered work, or seven days pass without them asking for changes | Everyone |
| Messages | A contact writes to you and nobody has read it a moment later | The teammate the thread is assigned to, or everyone if it's unassigned |
| Listing removed from discover | The Lahuta team takes one of your listings off the discover feeds and leaves a note about why | Everyone |
| Submissions | Someone fills in a form on your own website, such as an application or a quote request | Everyone |
| Website payments | Someone pays for something on your own website, such as dues, a donation or a deposit | Everyone |
| New bookings | Someone takes a time on one of your booking pages | Everyone |
| Moved bookings | Someone moves a booking to another time | Everyone |
| Cancelled bookings | Someone cancels a booking they made | Everyone |
| Workflow notices | A Notify team step in a workflow tells you about one of its contacts | The members the step picks, or everyone |
| New organizations on your list | An organization joins through your join link or is added to your list, or asks to join a list you approve | Everyone |
Submissions and Website payments only apply if your own website is connected to Lahuta through the Org API.
Tips
- Share the load. If one person runs the shop and another runs classes, each can turn off the emails that aren't theirs.
- Assign threads. An assigned thread only notifies its assignee, so the rest of the team isn't emailed about it. Your AI assistant can assign one for you.
- Customers get their own emails. This page is only about updates to your team. Receipts, tickets and booking confirmations to customers are sent regardless.
Related
Organization settings
Change your organization's name, logo, banner and public contact details, control discover listings, or delete the organization.
Connections
Connect your Instagram, Facebook, LinkedIn and TikTok accounts once, choose what Lahuta may use them for, and reconnect one when it stops working.